Code of Conduct

The Association for Professionals in Infection Control and Epidemiology (APIC) is committed to fostering an inclusive and professional environment at its events. This involves a strict zero-tolerance policy towards discrimination, harassment, and retaliation based on any protected characteristic. APIC emphasizes the importance of a safe and productive environment for professional interaction and learning.

We encourage reporting of any incidents of unacceptable behavior. Complaints can be directed to CEO Devin Jopp at +1 202.789.2890, djopp@apic.org or Director, Annual Conference Jennifer Wroniewicz at +1 202.454.2638, jwroniewicz@apic.org.  

Unacceptable Behavior is defined as:   

• Discrimination, harassment, or retaliation of any kind.   
• Verbal or chat abuse of any attendee, speaker, staff, exhibitor, sponsor, volunteer, or any other event guest.   
  • Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, attire, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking attendee, speaker, staff, exhibitor, sponsor, volunteer, or any other event guest.   

Participants are asked to observe these additional rules:   

• The recording or transmission of any event session, presentation, demo, video, or content in any format is not allowed.   
• Do not engage in disruptive behavior in presentations during full conference, general session(s), or educational sessions, or at networking events organized by APIC throughout the event (in-person or virtual).  
• All participants must comply with the instructions of the moderator and any APIC event staff.   
• Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. APIC reserves the right to remove such messages and potentially ban sources of those solicitations.   
• Participants should not record (audio or video), copy, or take screen shots of Q&A or any chat room activity that takes place in the event space.   

 APIC reserves the right to take any action deemed necessary and appropriate, including immediate removal from the event without warning or refund, in response to any incident of unacceptable behavior, and APIC reserves the right to prohibit attendance at any future event, virtually or in-person. 

Accessibility Accommodation Request 

If you have an accessibility accommodation request while attending this program, please email annual@apic.org or call 202.789.1890. Please provide a description of your accommodation request. APIC will contact you to explore your request and determine reasonable accommodation that will assist you in fully accessing and learning APIC’s content. 

Cancellation Policy

All registration cancellations and refund requests must be sent via email to annual@apic.org by March 21, 2025. Please note that, if approved, all refunds will be issued in the same format as payment was received. The following cancellation request deadlines apply:  

Before March 21, 2025: Registration fees will be refunded in full.   

Between March 22, 2025, and May 16, 2025: Registration fees for cancellation will be refunded minus a $100.00 administrative fee. No administrative fee will be charged for transferring to virtual registration.  

After May 16, 2025: Refunds are not possible but a change of registration type and substitutions within this program are accepted with an administrative fee of $100.00.   

Substitution Policy

Substitutions of full conference registrations are permitted prior to the conference by submitting a written request to annual@apic.org. Onsite transfers are not permitted. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution before the change can be made. Badge sharing, splitting, and reprints are prohibited.  

Substitutions must be made by May 16, 2025, with no charge incurred to the registrant. Substitutions after May 16, 2025, will be assessed a $100.00 administrative fee.   

APIC regrets that refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be sent via email to annual@apic.org by the registrant with appropriate documentation no later than June 20, 2025. After that time, no refund considerations will be made.   

Registration Type Changes  

Those wishing to change their registration from in-person to virtual-only, must do so by email request to annual@apic.org  by May 16, 2025.  After May 16, 2025, a $100.00 administrative fee will be charged to change registration type.  

Those wishing to change their registration from virtual-only to in-person will be charged the difference between the current registration rate. No additional administrative fees will be incurred.  

Replacement Badge Policy 

Registrants will be allowed one (1) badge reprints at USD $25 each. Please safeguard your conference badge. 

Student Rate 

APIC is committed to advancing the profession of infection prevention through education and provides discounted conference registration rates to full-time undergrad and graduate students. To be eligible for the student rate, the person must be enrolled full-time (12+ credit hours) in an accredited institution and be pursuing an associate, bachelor’s or master’s degree. Proof of enrollment is required to receive this rate (tuition statements or credit card payments will not be accepted as proof of student status.)  
 
To register as a student, please 1) complete this form (available in mid-January) and 2) send the following documents to annual@apic.org for verification and 3) once verified, you will receive a code to complete your registration from APIC.    

A valid student ID card (Not your APIC membership card) AND a current transcript indicating full-time status. The transcript must match the information on the student ID. 

OR 

A current letter from a principal, dean, registrar, or advisor written on official letterhead that indicates full-time status.
  

Press/Media  

To register as press, please complete this form (available in mid-January) for credential verification. Once verified, you will receive an email from APIC Registration with additional information on how to register for the APIC 2025 Annual Conference. Please allow 48 hours (about 2 days) for APIC Media Staff to review your request. Please contact egarman@apic.org  with any questions. 

Press badges are available to working press who can show evidence that their attendance results in coverage of the APIC Annual Conference in print, broadcast, or online media. 

Press badges may be granted to up to two (2) journalists per publication.  

APIC does not issue press badges to a publication’s advertising, marketing, public relations, publishing, or sales representatives; to editor or reporters from exhibitors’ house organizations or promotional publications; to public relations staff of exhibitors or educational institutions (including their agencies); to writers creating analyses or reports sold as a commodity to customers; or to other individuals who are not filing news reports on the meeting. Exhibitors may not register as press.  

Consent for Use of Photographic Images 

Registration and attendance at, or participation in, meetings, and other activities constitutes an agreement by the registrant to permit show management’s use and distribution (both now and in the future) of the registrant or attendees' image or voice in photographs, videotapes, electronic reproductions, audiotapes of such events and activities.